5165 boulevard des Laurentides,
Laval, H7K 2J7
Patient Information
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Clinic PoliciesThank you for choosing our office for your dental care. Rest assured that our team will be available to meet your needs and provide you with the best care. We wish to inform you of our policy regarding different aspects of your visits. If you need additional information, do not hesitate to tell us. We are always available to answer your questions. |
AsepsisProtecting our patients from potentially transmissible infection is central to our care. We utilize the strictest standards of sterilization and medical asepsis. The effectiveness and proper functioning of our sterilizers is analyzed monthly with biological tests conducted by an independent laboratory.
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Respect appointmentsThe time allocated for your appointment is reserved exclusively for you and a prepared professional team will be prepared to serve you with the best care possible. If you are unable to attend your appointment, please notify us at least 48 hours in advance. A $100 fee will be charged for any missed appointment or canceled within 24 hours. These fees are not covered by your dental plan. The time allocated for appointments is based on the treatments for each visit. For this we ask you to always respect the exact time of your appointment, as any delay could impede the progress of treatment and will cause additional visits. From our side we are committed to respecting your time and do everything possible to prevent unwanted delays. Please note that children 18 and under should absolutely be accompanied by their parents during the meeting or else we will not be able to treat them. |
InsuranceYour dental insurance forms are free and are sent electronically (over the Internet). In most cases, the amount of your coverage is available immediately. All you have to pay is the deductible and the non-insured portion. Insurance forms that cannot be sent electronically are completed free of charge and will be given to you in person. You will have to send them to your insurance company and pay the total fees owing to the dentist. Treatment plans and estimates for different treatments are also prepared free of charge. We would also like to mention that your insurance coverage varies according to the agreement signed between the insurance company and your employer. It is illegal to overcharge your insurance or not to claim the balance from you. It is therefore crucial that you find out what your coverage is and your maximum annual entitlements. |
